521 CMR 20.00: Accessible Route An accessible route shall provide a continuous unobstructed path connecting accessible spaces and elements inside and outside a facility. Accessible routes may include but are not limited to walks, halls, corridors, aisles, skywalks, an521 CMR 20.00: Accessible Route An accessible route shall provide a continuous unobstructed path connecting accessible spaces and elements inside and outside a facility.

The city built a walkway into the entrance of the building currently being used as the city hall.  The sidewalk is located about 70 feet from an accessible entrance known as the tunnel.  The city failed to add a curb ramp that would provide the public, especially those with disabilities access to the main accessible entrance again know as the tunnel.  I’ve made numerous attempts in notifying the city since 2018 when this was constructed with no action to correct this oversight. The walkway is a pedestrian way leading from the roadway of Pleasant Street to a parking area adjacent to the main accessible entrance.

Also. The city installed an EV station at the same location that provides no access aisle to the charging stations.